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  • Pasig, Metro Manila, Philippines
    Req #2069
    Friday, September 25, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2163
    Wednesday, September 23, 2020
    Alta Resources in Neenah, WI is searching for an independent consultant to close out a special, transactional project to make a portion of its fulfillment center located in Neenah FDA-Compliant for warehousing and distribution of OTC Medical Devices and OTC Drugs.   Such a consultant will assist Alta with cGMP Warehouse Quality Systems & Licensure Assistance, (Neenah, WI). We are looking for a SME that has strong expertise in this area inclusive of QMP and 3PL licensing. We are at ... More
  • Pasig, Metro Manila, Philippines
    Req #1249
    Friday, September 18, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Pasig, Metro Manila, Philippines
    Req #1976
    Thursday, September 17, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Pasig, Metro Manila, Philippines
    Req #2073
    Thursday, September 17, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2146
    Wednesday, September 16, 2020
    Alta Resources is looking for Licensed Stylists to support our products in a live virtual manner.   Using technology, our consultants and the clients will be able to see each other virtually through computer technology.  Clients will schedule an appointment in an effort to ensure they chose the right shade and get advice on how to accomplish the look they want at home. This will be done by using live video consultations to provide personalized product recommendations, shade, and application advi ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2132
    Wednesday, September 16, 2020
    Are you looking to represent amazing beauty products in a Multi-Channel Customer Care Representative role to support beauty & hair care products in phone, email and chat.Your obsession for style, beauty and everything cool will propel your career on our team.  Share your love of hair, skin and nails with customers!  The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative app ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2144
    Wednesday, September 16, 2020
    SUMMARY This positions responsibility at the Fulfillment Center are mainly but not limited to:  picking, packing, quality assurance, sorting, and feeding or replenishment at the cold seal machines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Pick customers orders per the pick ticket/order form Conduct quality assurance checks within duties assigned Package customer orders in shipping containers Sort packaged orders by BMC Fee ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2135
    Tuesday, September 15, 2020
    Alta Resources is looking for Multi-Channel Customer Service Representatives at our call center, to support our newest client, a well-known beauty brand with skin care and feel-good scents. Your obsession for inspirational style and beauty will help guide your career at Alta Resources. Share your passion for skin and elegant fragrances with our client’s customers through a number of different channels.   This position provides high level customer service and sales support.  Duties & Qua ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2142
    Tuesday, September 15, 2020
    SUMMARY The Senior Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets.  This position will assist in working with the call center in regards to escalated call issues and ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2134
    Tuesday, September 15, 2020
    SUMMARY The Customer Care Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maint ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2147
    Tuesday, September 15, 2020
    SUMMARY The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #1812
    Tuesday, September 15, 2020
    Alta Resources, located in Fort Myers, is looking for Full-Time and Part-time Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service.   We are looking for Customer Service Reps like you.   When you work at Alta Resources as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers. What You’ll Do: ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2079
    Friday, September 11, 2020
    The Deductions Representative is responsible for building and fostering a relationship between client and their customers. It is the responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life cycle in a proactive fashion.   This role will assist in processing and reconciling customer deductions and other reporting functions. This position must ensure that any and all problems relat ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2143
    Friday, September 11, 2020
    SUMMARY   The role of Healthcare RN Customer Care Representative is to deliver superior support for customer service experiences to consumers. In doing so, he or she ensures that all consumer interactions are documented with high reliability and quality. The Healthcare RN Customer Care Representative also provides management support in the areas of quality assurance and training. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2145
    Thursday, September 10, 2020
    SUMMARY The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service  for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2126
    Wednesday, September 9, 2020
    The Bilingual Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2131
    Wednesday, September 9, 2020
    The Account  Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2005
    Tuesday, September 8, 2020
    SUMMARYThe Voice Analyst's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all voice hardware, software, and communication links. This individual will also analyze and resolve voice issues in a timely and accurate fashi ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2075
    Friday, September 4, 2020
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skilled ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2076
    Thursday, September 3, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media.Additional dut ... More
  • Pasig, Metro Manila, Philippines
    Req #2025
    Thursday, September 3, 2020
    This position responds to consumer product inquiries and addresses questions via letter, email and chat for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers. Additional duties may include inbound and/or outbound phone calls, depending on client demand. POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will re ... More
  • Pasig, Metro Manila, Philippines
    Req #2024
    Thursday, September 3, 2020
    This position responds to consumer product inquiries and addresses questions via letter, email and chat for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers. Additional duties may include inbound and/or outbound phone calls, depending on client demand. POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will re ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2120
    Wednesday, September 2, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of or ... More
  • Pasig, Metro Manila, Philippines
    Req #2129
    Wednesday, September 2, 2020
    Generally responsible for providing support in one or more significant functional Human Resources (HR) areas including, but not limited to, Employee Relations, Employee Engagement Programs, Training, and Organization Development, Culture Building, Corporate Communications, and special projects. Also, generally serves as the point person and takes the lead for the Philippines Human Resources department in the absence of the HR Director.POSITION RESPONSIBILITIES Acts as the overall coordinator of ... More