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  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA; Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2018
    Tuesday, July 14, 2020
    SUMMARY The Information Security & Privacy Director oversees all ongoing activities related to the development, implementation, maintenance of and adherence to the organization's policies and procedures covering the security and privacy of; and access to, Client and corporate information in compliance with federal and state laws and the organization's information security and privacy practices.   The Information Security & Privacy Director serves as the Chief Security Officer role for th ... More
  • Pasig, Metro Manila, Philippines
    Req #1942
    Tuesday, July 14, 2020
    This position responds to consumer product inquiries and addresses questions via letter, email and chat for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers. Additional duties may include inbound and/or outbound phone calls, depending on client demand. POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will re ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2015
    Friday, July 10, 2020
    Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products.What You’ll Do As An Alta Resources Sales Rep:Handle inbound and outbound calls to facilitate client/customer needsManage sales and customer service activities to assist with the total sales processUtilize technology to create robust CR ... More
  • Pasig, Metro Manila, Philippines
    Req #1249
    Friday, July 10, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2008
    Thursday, July 9, 2020
    The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion.  This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating to ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1962
    Wednesday, July 8, 2020
    The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and socia ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1995
    Tuesday, July 7, 2020
    SUMMARY   The Desktop Support/IT Analyst II is accountable for standard support and development activity, including problem resolution, analysis, design, and implementation activity for application, helpdesk, and/or infrastructure support activity.  The Desktop Support Analyst II will provide beginning, moderate, or advanced levels of expertise and working knowledge and leverage their skills in areas of responsibility.  They will continue a progression of skill development toward the expert ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1996
    Monday, July 6, 2020
    The Deductions Representative is responsible for building and fostering a relationship between client and their customers. It is the responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life cycle in a proactive fashion.   This role will assist in processing and reconciling customer deductions and other reporting functions. This position must ensure that any and all problems relat ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2006
    Thursday, July 2, 2020
    SUMMARY The Program Director manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client.   This position manages financials to include, but not limited to, P & L, budget, and expense reduction.  Th ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2003
    Thursday, July 2, 2020
    SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction.  The Pro ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1948
    Wednesday, July 1, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social medi ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1958
    Wednesday, July 1, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to us ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1958
    Wednesday, July 1, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to us ... More
  • Pasig, Metro Manila, Philippines
    Req #1974
    Tuesday, June 30, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1958
    Wednesday, June 24, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to us ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1970
    Monday, June 22, 2020
    SUMMARY Reporting to the VP of CA Operations, this position is responsible for providing administrative support and services for the Brea location. This includes welcoming and registering visitors, managing vendor relationships, managing supplies, assisting leaders on special projects, reporting, and preparing for client visits. This position may also assist with various clerical and  organizational duties. The role will be positioned in the front lobby reception  area. ESSENTIA ... More
  • Pasig, Metro Manila, Philippines
    Req #1946
    Wednesday, June 17, 2020
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients.  The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skilled ... More
  • Pasig, Metro Manila, Philippines
    Req #1951
    Wednesday, June 10, 2020
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients.   The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skill ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1949
    Tuesday, June 9, 2020
    Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable athletic footwear and apparel brands. Our customer service reps set personal records when it comes to helping athletes-of-all-levels meet their goals, while wearing our client’s gear. Our reps train for the long haul to ensure our customers have the best experience and make it to the finish line.   Duties & Qualities Use social media, chat, e ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #1812
    Sunday, June 7, 2020
    Alta Resources, located in Fort Myers, is looking for Full-Time and Part-time Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service.   We are looking for Customer Service Reps like you.   When you work at Alta Resources as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers. What You’ll Do: ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1935
    Friday, June 5, 2020
    The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for managing customer cases and scheduling appointments for an in home consultation. This position will involve work activities including, but not limited to: account management, coordinating appointments, assisting in customer needs, and establishing a lasting relationship with the customer. The goal of this position is to help the sales tea ... More
  • Belize City, Belize
    Req #1916
    Wednesday, May 20, 2020
    An amazing leadership opportunity as a Program Director! Alta Resources, a global leader in providing outsourced customer-management solutions, is growing its footprint and opening an office in Belize. We help clients improve and better manage their customer experiences across every touch point. We are currently looking for a proven, high-performing Program Director with call-center/customer-service experience to lead our expansion effort in Belize. Summary The Program Director will m ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1898
    Friday, May 8, 2020
    The Senior Analyst is primarily focused on Distribution, Merchandising, Pricing, Promotion, and Replenishment opportunities through the provisions of technical analysis and fact based selling to deliver against company objectives for client accounts.  This individual will be responsible for the development of sales presentations, business reviews, and day to day account analysis.  In addition, this individual will work on projects and have direct interactions with clients and their customers.  T ... More
  • Pasig, Metro Manila, Philippines
    Req #1845
    Thursday, April 16, 2020
    The Systems Analyst's role is to design, engineer, develop, implement, launch, and maintain one or more systems and services from among, but not limited to servers, thin clients, network services, application systems, databases, storage systems, and data archiving systems in support of Alta Resources core technology infrastructure. The Systems Analyst ensures the stability and integrity of the core technology. The Systems Analyst executes work activity in accordance with the overall strategic pl ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1872
    Friday, April 10, 2020
    The Network Engineer's role is to ensure the stability and integrity of all Alta Resources provided network services. This is achieved by designing, planning, developing, monitoring and maintaining networks across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all voice and/or data network hardware, software, and LAN/WAN links. This individual will also analyze and resolve network issues in a timel ... More