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  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2083
    Wednesday, August 12, 2020
    Alta Resources is a global BPO, providing customer management solutions to some of the world’s most well-known & respected brands. At Alta, we help our client’s improve and better manage their customer’s experiences across every touch point. And leaders within our organization share our client’s passion, both to lead teams and serve others. We are adding a Program Director, with call center & customer service experience, to our established Consumer Packaged Good client.   The Oper ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2068
    Monday, August 10, 2020
    SUMMARY This position applies principles of accounting to analyze financial information and prepare financial reports.  This individual is responsible for the administration of all aspects of the US accounts payable process as well as other projects assigned by management.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts and docume ... More
  • Pasig, Metro Manila, Philippines
    Req #1945
    Saturday, August 8, 2020
    This position responds to consumer product inquiries and addresses questions via letter, email and chat for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers. Additional duties may include inbound and/or outbound phone calls, depending on client demand. POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will re ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2063
    Friday, August 7, 2020
    SUMMARY   The Logistics Analyst will process incoming orders, manage logistics to optimize cost and service, and conduct detailed analysis on order and supply chain issues utilizing advanced systems and process excellence tools.  This position will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the ... More
  • Pasig, Metro Manila, Philippines
    Req #1975
    Friday, August 7, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Pasig, Metro Manila, Philippines
    Req #1249
    Friday, August 7, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2074
    Thursday, August 6, 2020
    The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution of existing ... More
  • Pasig, Metro Manila, Philippines
    Req #2054
    Wednesday, August 5, 2020
    This position is responsible for sourcing, screening, and selection of new hire for a variety of positions as well as supporting recruiting efforts within other areas of the company including other locations. This position is also responsible for data entry, scheduling interviews, answering phones, accommodating walk-in interviews. In conjunction with other HR staff, this position coordinates onboarding and offboarding activities. POSITION RESPONSIBILITIES Assists with end to end recruiting pro ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2064
    Friday, July 31, 2020
    Alta Resources is looking for Customer Service Representatives, at our call center, to support our client’s amusements parks & entertainment products. Your passion for the fun & excitement can translate into career where you can share that excitement with our client’s biggest fans. Our customer service reps have a magical day, every day.     Duties & Qualities Use phone, chat or email to address the needs of our client’s customers Help facilitate, analyze & resol ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2061
    Friday, July 31, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2043
    Wednesday, July 29, 2020
    SUMMARY The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs.  This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints.  This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives.  It requires individu ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2051
    Wednesday, July 29, 2020
    The Senior Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will support a customer care representative team as well as work with an Alta’s client in many facets.  This position will assist in working with the call center in regards to escalated call issues and answering process questions, followi ... More
  • Pasig, Metro Manila, Philippines
    Req #2042
    Tuesday, July 28, 2020
    The Customer Care Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to inbound and/or outbound phone calls, email, and data entry. Additional duties may include updating reports, assisting in the final testing of new and re ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2022
    Friday, July 24, 2020
    The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for managing customer cases and scheduling appointments for an in home consultation. This position will involve work activities including, but not limited to: account management, coordinating appointments, assisting in customer needs, and establishing a lasting relationship with the customer. The goal of this position is to help the sales tea ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1987
    Friday, July 24, 2020
    The Customer Care Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly moti ... More
  • Pasig, Metro Manila, Philippines
    Req #2011
    Friday, July 24, 2020
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients.  The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skilled ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2047
    Thursday, July 23, 2020
    Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable car & truck manufacturers. Our customer service reps are trained to work with both vehicle owners and dealership service centers to troubleshoot vehicle concerns. Our reps have some of the same passions as an automotive technician and enjoy problem solving all things related to automobiles.   Duties & Qualities Use phone and/or email to address the n ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2048
    Thursday, July 23, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to use y ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1983
    Thursday, July 16, 2020
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skilled ... More
  • Belize City, Belize
    Req #2030
    Thursday, July 16, 2020
    SUMMARY The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and s ... More
  • Belize City, Belize
    Req #2029
    Thursday, July 16, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social medi ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA; Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2018
    Tuesday, July 14, 2020
    SUMMARY The Information Security & Privacy Director oversees all ongoing activities related to the development, implementation, maintenance of and adherence to the organization's policies and procedures covering the security and privacy of; and access to, Client and corporate information in compliance with federal and state laws and the organization's information security and privacy practices.   The Information Security & Privacy Director serves as the Chief Security Officer role for th ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2015
    Friday, July 10, 2020
    Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products.What You’ll Do As An Alta Resources Sales Rep:Handle inbound and outbound calls to facilitate client/customer needsManage sales and customer service activities to assist with the total sales processUtilize technology to create robust CR ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2008
    Thursday, July 9, 2020
    The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion.  This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all problems relating to ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1962
    Wednesday, July 8, 2020
    The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and socia ... More