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Network Engineer II

Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America Req #1872
Friday, April 10, 2020


Alta Resources is Hiring!

The Network Engineer's role is to ensure the stability and integrity of all Alta Resources provided network services. This is achieved by designing, planning, developing, monitoring and maintaining networks across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all voice and/or data network hardware, software, and LAN/WAN links. This individual will also analyze and resolve network issues in a timely and accurate fashion, and provide documentation and end user training where required.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Design and deploy companies' global voice/data network infrastructure including; circuits, routers, switches, wireless, firewalls, network load balancers, hardware and software.


Monitor network availability and performance and troubleshoot problem areas as needed.


Conduct research on voice/data network products, services, protocols, and standards to remain abreast of developments in the network communications industry.


Provide 24x7 on call rotation support for all network technologies.



Strategy & Planning


Assist in the development of long-term strategic goals for systems and services in conjunction with system owners and department managers.


Assist in the planning, design, development, and deployment of new strategies for improving or further leveraging systems.


Assist in the researching of new hardware and software products; assist in coordination of feasibility studies and recommendations for products under consideration for purchase.


Analyze system usage and plan for growth or increases in capacity and/or licensing



Execution and Service Delivery


Assist in the engineering, planning, design, development, deployment and maintenance of one or more systems and services from among but not limited to servers, thin clients, network services, application systems, databases, storage systems, and data archiving systems.


Engineer technologies that provide compatibility, interoperability, availability, security, and uptime of all systems.


Review and analyze the effectiveness and efficiency of existing infrastructure.


Provide technical expertise and engineering services for all supported technology.


Work with IT staff (Project Managers, Architects, other Engineers, development staff, etc.) to assist in the development of architectures, standards, and quality assurance policies and procedures.


Create and maintain documentation as it relates to supported systems and services.


Respond to and resolve system access and performance issues.


Ensure that the deployments of supported systems and services meet business requirements and goals, as well as fulfill user requirements


Manage the remote access, security, and collaboration solutions across the organization


Maintain change control and testing processes for modifications to supported systems and services.


Perform transaction and security audits as necessary.


Monitor system and services (servers, network, applications, database, storage systems, etc.) performance and troubleshoot problem areas as needed.


Ensure network connectivity of all servers, workstations, telephony equipment, and other network appliances.


Develop, implement, and maintain policies, procedures, and associated training plans for thin client system administration and appropriate use


Conduct research on products, services, protocols, and standards to remain abreast of developments in the industry.


Practice asset management, including maintenance of hardware component inventory and related documentation and technical specifications information.


Implement new and existing equipment, hardware, and software upgrades.


Interact with vendors, outsourcers, and contractors to secure products and services.


Provide 24x7 on call rotation support for all supported technologies.



Communication and Collaboration


Collaborate with all necessary leadership and staff members in the planning, design, development, testing, deployment, and maintenance of new and existing technology solutions.


Gain commitment on decisions through collaboration and persuasion; be able to inspire enthusiasm and commitment in others at all levels of the organization.


Communicate effectively by displaying strong verbal and written skills.Listen for understanding.


Exhibit the ability to translate complex technical topics into understandable business language in order to explain and justify technical needs and solutions to non-technical audiences.


Provide subject matter expertise and direction as necessary for operational support and training of personnel for modified and new systems.


Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.



POSITION AND LEVEL – SCOPE DIMENSIONS, REQUIREMENTS, SERVICE METRICS


Specific dimensions, requirements, and service metrics for each level of the role are identified below.





Level I



Level II



Level III




Scope –


Budget / Revenue




< $300,000



< $1,200,000



unlimited




Scope –


Span of Control




Single Solution



Multiple Solutions



Enterprise Design




Scope –


People Leadership




No



Yes – functional work direction



Yes – functional work direction




Scope –


Strategy / Planning




Component Focus



Solution Focus



Enterprise / Program Focus




Scope –


Communication




Within Project Team



Across Teams



Across Enterprise





Requirement – Education




2 year technical degree or an Associate’s degree in IT-Related field required;


Four year college or university degree in


IT-related field preferred



2 year technical degree or an Associate’s degree in IT-Related field required;


Four year college or university degree in


IT-related field preferred



2 year technical degree or an Associate’s degree in IT-Related field required;


Four year college or university degree in


IT-related field preferred




Requirement –Experience in Position




3 years of IT experience required. At least 1 years of hands on technical experience in 2 or 3 of the following technical skill sets listed below:


·Cisco and/or Dell UCS Blade system


·Cisco Networking (wired and wireless)


·Cisco Firewall management


·VPN (Remote Access, LAN-to-LAN)


·Cisco Wireless


·F5 Load Balancers


·IP Routing / Switching




5 years of IT experience required. At least 3 years of hands on technical experience in 2 or 3 of the following technical skill sets listed below:


·Cisco and/or Dell UCS Blade system


·Cisco Networking (wired and wireless)


·Cisco Firewall management


·VPN (Remote Access, LAN-to-LAN)


·Cisco Wireless


·F5 Load Balancers


·IP Routing / Switching




7 years of IT experience required. At least 5 years of hands on technical experience in 2 or 3 of the following technical skill sets listed below:


·Cisco and/or Dell UCS Blade system


·Cisco Networking (wired and wireless)


·Cisco Firewall management


·VPN (Remote Access, LAN-to-LAN)


·Cisco Wireless


·F5 Load Balancers


·IP Routing / Switching






Requirement –Certification(s)



No



No



No




Requirement – Language




English oral and written communication skills required



English oral and written communication skills required



English oral and written communication skills required




Service Metric –


Change Management Compliance




100% compliance to process



100% compliance to process



100% compliance to process




Service Metric –


Business-Critical Systems Availability




> 99% availability outside of scheduled maintenance outages



> 99% availability outside of scheduled maintenance outages



> 99% availability outside of scheduled maintenance outages



On-call Coverage



Provide on-call coverage within the defined rotation parameters (the rotation may change depending on business needs)



Provide on-call coverage within the defined rotation parameters (the rotation may change depending on business needs)



Provide on-call coverage within the defined rotation parameters (the rotation may change depending on business needs)





LEADERSHIP RESPONSIBILITIES


This job has no supervisory or leadership responsibilities.


QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Willingness to tackle problems and seek out new opportunities.


Ability to simplify complex issues, can differentiate between critical details and unimportant facts, has a logical thought process in resolving problems.


Demonstrated technical proficiency, attention to detail, and continuous improvement.


Demonstrated productivity, managed priorities and time, and followed procedures.


Demonstrated good speaking, writing, and listening skills.


Met commitments, stayed focused under pressure, accepts accountability.


Built strong relationships, able to give and receive constructive feedback, and worked well with others.


Ability to work effectively within and across teams and global locations.


Thorough understanding of hardware and software computing elements.


Proven experience in the implementation of software and hardware solutions, systems, or products.


Working knowledge of current hardware, software, protocols, and standards.


Strong customer service orientation.


Excellent oral and written communication skills


Excellent organizational, prioritization, and time management skills


Commitment to quality results and attention to detail


Commitment to customer service


Professional levels of etiquette in high pressure situations


Aptitude and interest in understanding business requirements


Excellent analytical and problem management skills


Self starter, highly motivated, and a team player


Proven experience and success with network architecture, design, implementation, capacity planning of related to general network best practices and security principles.


Strong, hands-on technical knowledge of network, PC, and server operating systems,


Competence with testing tools and procedures for voice and data circuits.


Work independently and/or with other technology teams and vendors to resolve problems.


Ability to complete assigned projects within budgeted time and resource allocations.



EDUCATION and/or EXPERIENCE


Refer to requirements in table above.


TECHNOLOGY SKILL BASE


This position requires advanced skills in circuits, network hardware and software, network access devices, BGP and EIGRP routing protocols, Layer1-Layer 7 architecture, design, implementation, maintenance, monitoring and support. Primary network platforms are Cisco and F5 Networks.A working knowledge of computer technology that includes: Microsoft Office technologies along with client and Alta designated software.Individuals must possess the ability to learn and understand new software and other technology applications as introduced by the Client and Alta Resources.



LANGUAGE SKILLS



MATHEMATICAL SKILLS



REASONING ABILITY



OTHER QUALIFICATIONS




PHYSICAL DEMANDS


While performing the duties of this job, the employee is regularly required to sit for up to eight hours, and stand. Manual dexterity which allows the individual to use hands to type on a keyboard, use a mouse and write are required, as is the ability to talk, and hear.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The environment for which this position functions contains scents and fragrances related to product samples that are necessary to have on site in order to complete the essential job functions of this position or others positions within the same area.Due to the nature of this work individuals are required to be on-sight during hours designated by the Client, however, the occasion will arise when the employee must be off-site due to business functions.





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Other details

  • Pay Type Salary
  • Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America