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  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2119
    Tuesday, September 1, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of or ... More
  • Pasig, Metro Manila, Philippines
    Req #2113
    Friday, August 28, 2020
    This position will support the US Human Resources department specifically in the areas of compensation and benefits with additional support to other areas of US HR as needed.  Under the direction of the Compensation and Benefits Supervisor & Manager or General Counsel & CCO, this individual will assist with compensation & benefit program administrative tasks, monthly reporting, invoice preparation, leaves of absence tracking and communication, and other tasks of the US Employee Relations team up ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2108
    Thursday, August 27, 2020
    The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. This position works in at least two channels, spending at least 20% of their time in each ch ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2114
    Wednesday, August 26, 2020
    The Customer Care Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly moti ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2109
    Wednesday, August 26, 2020
    SUMMARY   The role of Healthcare RN Customer Care Representative is to deliver superior support for customer service experiences to consumers. In doing so, he or she ensures that all consumer interactions are documented with high reliability and quality. The Healthcare RN Customer Care Representative also provides management support in the areas of quality assurance and training. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ens ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #2071
    Monday, August 24, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media.Additional dut ... More
  • Pasig, Metro Manila, Philippines
    Req #2069
    Thursday, August 20, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Pasig, Metro Manila, Philippines
    Req #2082
    Wednesday, August 19, 2020
    This position is responsible for performing tasks to establish and maintain employee/payroll record for both the US and Philippines. All activities are time sensitive and require a high degree of attention to detail, confidentiality and diligence. POSITION RESPONSIBILITIES Analyzes, prepare and inputs employee payroll and time tracking data Provides support for both Human Resources and Accounting in wage and salary administration. Ensure that new hire, employee statuses, payroll changes, and ... More
  • Pasig, Metro Manila, Philippines
    Req #2040
    Friday, August 14, 2020
    This position responds to consumer product inquiries and addresses questions via letter and email for the Client’s consumer relationship center within the Alta Resources organization to deliver best in class customer service to the client’s customers. POSITION RESPONSIBILITIESFocuses on First Contact Resolution (FCR) by performing critical initial assessment and to address all issues that will result to a better customer experience. This includes collecting information through the customer’s ema ... More
  • Pasig, Metro Manila, Philippines
    Req #2041
    Friday, August 14, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Pasig, Metro Manila, Philippines
    Req #2091
    Friday, August 14, 2020
    The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, translation, email, chat, SMS, letter, fax, mail and sample fulfillment, data entry, surveys, valid ... More
  • Pasig, Metro Manila, Philippines
    Req #1975
    Friday, August 7, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2074
    Thursday, August 6, 2020
    The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales and customer service tools. This position will involve many work activities including, but not limited to: account management which includes sales, claims management, informing customers of product launches, new distribution of existing ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2043
    Wednesday, July 29, 2020
    SUMMARY The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs.  This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints.  This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives.  It requires individu ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2047
    Thursday, July 23, 2020
    Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable car & truck manufacturers. Our customer service reps are trained to work with both vehicle owners and dealership service centers to troubleshoot vehicle concerns. Our reps have some of the same passions as an automotive technician and enjoy problem solving all things related to automobiles.   Duties & Qualities Use phone and/or email to address the n ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2048
    Thursday, July 23, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to use y ... More
  • Belize City, Belize
    Req #2030
    Thursday, July 16, 2020
    SUMMARY The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and s ... More
  • Belize City, Belize
    Req #2029
    Thursday, July 16, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social medi ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2015
    Friday, July 10, 2020
    Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products.What You’ll Do As An Alta Resources Sales Rep:Handle inbound and outbound calls to facilitate client/customer needsManage sales and customer service activities to assist with the total sales processUtilize technology to create robust CR ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2006
    Thursday, July 2, 2020
    Alta Resources is a global BPO, providing customer management solutions to some of the world’s most well-known & respected brands. At Alta, we help our client’s improve and better manage their customer’s experiences across every touch point. And leaders within our organization share our client’s passion, both to lead teams and serve others. We are adding a Program Director, with call center & customer service experience, to our established Consumer Packaged Good client.   The Oper ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1948
    Wednesday, July 1, 2020
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social medi ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #1958
    Wednesday, July 1, 2020
    Job Description Alta Resources is looking for full- and part-time Sales Representative to sell healthcare insurance products in a call center environment from a leading health insurance provider. As a licensed sales agent, you will manage inbound and outbound calls in a no-pressure, professional atmosphere. Perfect for someone looking for the next step in their sales career, as well as retirees or those looking for seasonal employment. The Licensed Sales Rep position will allow you to us ... More
  • Pasig, Metro Manila, Philippines
    Req #1974
    Tuesday, June 30, 2020
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #1923
    Tuesday, June 2, 2020
    SUMMARY The Senior Trainer is the primary client team trainer who has overall responsibility for all representative training for client program. The Senior Trainer develops, reviews and delivers training modules, including quality communication monitoring, products, systems, processes and procedures, customer service, and specialty topics. Training modules will be reviewed and approved by client staff during a determined schedule. The Senior Trainer evaluates program outcomes and applies upd ... More
  • Belize City, Belize
    Req #1916
    Wednesday, May 20, 2020
    An amazing leadership opportunity as a Program Director! Alta Resources, a global leader in providing outsourced customer-management solutions, is growing its footprint and opening an office in Belize. We help clients improve and better manage their customer experiences across every touch point. We are currently looking for a proven, high-performing Program Director with call-center/customer-service experience to lead our expansion effort in Belize. Summary The Program Director will m ... More