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0727 - Supported Employment OPWDD - Agency Habilitation Specialist

407 E Chestnut St, Dunkirk, NY 14048, USA Req #425
Tuesday, February 11, 2020
The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.



partner with persons receiving supports by developing  a comprehensive, integrated, and clear strategy
for the TRC habilitation services that support them; ensuring cohesive
implementation and focused progression towards each person living a full and
satisfying life commensurate with their lifestyle and realizing their life
goals and citizenship with urgency, intention, and determination.  To co-coordinate care for each person’s individualized
plan with Care Coordination.



possess and demonstrate a firm understanding of the principles of
Person-Centered Planning, citizenship, and life planning, as well as the
ability to distinguish between what is important to a person and what is important for a person; Must be able to listen effectively and “hear”
what each person being supported is saying and act with intention; Ability and
willingness to advocate on behalf of persons being supported, as needed;
Adheres to and practices principles and philosophy of NADSP Code of Ethics;  Willingness, ability and commitment to
increase professional knowledge base and remain at the forefront of current
philosophies within the field through attendance at trainings/conferences in
order to successfully and creatively support people in attaining their life
goals and citizenship.  Must possess a
working knowledge of applicable Federal and State regulations; Demonstrated
knowledge of habilitation supports and Staff Action Plan development and
implementation is critical; Must be able to self-direct, self-initiate,
problem-solve, and effectively facilitate; Must be flexible and willing to work
non-traditional hours, as needed or assigned to meet consumer/customer need;
Excellent verbal and written communication skills across various channels is essential;
Strong organizational skills are critical; 
Strong computer skills and knowledge of or ability to learn and utilize
software packages including Outlook, Word, Excel, and Therap; Physical
condition or reasonable accommodation(s) commensurate with the demands of the



Degree in Human Services or related field and a minimum of one (1) year of
experience in a program serving individuals with disabilities or
coordinated-care environment. Experience in coordination of services and
habilitation plan design is strongly preferred. Valid driver’s license, use of
a personal vehicle, and willingness to travel for work or equivalent
accommodations is required.




  1. Actively
    engage in the lives of the persons whom you support in order to effectively and
    confidently assist them with identifying and developing their life roles and in
    partnership with their team, ensures satisfaction and fulfillment in their quality
    of life, family stability, behavioral health, health/medical, and
    employment/education/community contributions.

  2. Ensures regular contact with the
    service providers that support each person on assigned caseload and provides
    clear and timely communication of information.

  3. Attends team meetings and ensures
    alignment of assigned habilitation services
    towards fulfillment of the persons’ life goals and valued outcomes.

  4. Coordinate with each person, their Care
    Coordinator and the team in the development and implementation of an individualized
    plan demonstrating the collective actions and expectations of team members to
    successfully support the person in realizing his/her life goals.

  5. Ensures accountability amongst habilitation
    service providers regarding implementation of an individualized plan via completion
    of a comprehensive monthly summary note consistent with regulatory expectations
    and timeframe(s).

  6. In collaboration with each person
    on assigned caseload, develops and monitors milestones that directly correlate
    to his/her life goals and valued outcomes, as well as, overseeing progress and
    modifying as necessary to effectively move the person forward.

  7. Updates and maintains comprehensive
    plans of protection and/or safeguards with each person on assigned caseload and
    their support team.

  8. In collaboration with each person
    on assigned caseload, develops, monitors and revises his/her comprehensive,
    customized habilitation plan by strategically and intentionally aligning the
    actions and expectations of TRC habilitation services, which will result in the
    person realizing his/her life goals.

  9. Assumes primary Case Manager responsibilities
    and adheres to regulatory requirements, as needed or assigned.



  1. Understands the concept of Person-Centered
    Planning and openly practices this philosophy.

  2. Ensures
    that the regulatory components of the Staff Action Plan and monthly summary are

  3. Ensures
    that persons being supported by TRC habilitation services are satisfied with
    service delivery through conversations with them and the people that provide
    support, observations, and by evaluations of their response(s) to the
    implementation of the Staff Action Plan.

  4. Participates
    in Agency audits by correcting and responding to identified issues within the
    established/identified timeframes.

  5. Participates
    in regulatory audits/surveys, as needed or assigned.

  6. Participate in CQL POMs interviews
    and understands the CQL Principles.

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.

Other details

  • Job Family TRC
  • Pay Type Hourly
  • 407 E Chestnut St, Dunkirk, NY 14048, USA