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Hospitality Supervisor- Management (Manager on Duty)

Jefferson Valley, 600 Bank Rd, Jefferson Valley, New York, United States of America Req #91
Saturday, October 26, 2019

  Exceptional Staff Promoting a Healthy Lifestyle in a Unique Environment

Are you passionate about exercise and living a healthy lifestyle?  Would you like to help others do the same?  

For over 45 years Club Fit staff has worked hard to create a club environment dedicated to helping people achieve their health and fitness goals in a state of the art facility with support, guidance and motivation from a professional and knowledgeable staff. The organization has been amazingly successful and has helped many people lead healthier lives. We are proud that the communities we serve are better due to the work we do. People lead healthier and more active lives with our help than they would without us. We are very aware of the benefits people receive from the active and healthy lifestyle we help them pursue. People are able to do more, be more active and be sick less as a result of the work we do. Most of all, they are able to spend more time with the ones they love. This is the foundation of the work we do. 

We currently have openings for people who enjoy working in a unique environment 
and helping others focus on their physical and mental well-being. 

Job Title: Hospitality Supervisor- Management (Manager on Duty)

Job Purpose
  • Oversee front line operations to ensure staffing, equipment, supplies, cleanliness and service standards are met
  • Be the primary point of contact for members and staff inquiries
  • Provide assistance to members and staff as needed
  • Demonstrate knowledge of practices, systems and procedures
  • Utilize a degree of creativity and demonstrate to our members that we care about their well-being

Manages Operations
  • Monitor club operations with an evident presence providing genuine hospitality
  • Assess all scheduled activities to confirm all planned elements of experience are delivered, including: signage, temperature, cleanliness, equipment, amenities and staffing
  • Provide answers to member inquiries utilizing flyers, website and department staff resources
  • Monitor club cleanliness and status of locker room supplies and direct housekeeping as needed
  • Give facility tours to prospective members as needed. Greet and report initial assessment of employment applicants
  • Ensure opening and closing procedures are completed as required
  • Log and deliver packages to the appropriate departments as required
  • Perform cash deposits and cash draw procedures as required
  • Give access to locked areas for staff, vendors and contractors, and record key usage

Staff Results
  • Show attention to detail by identifying and addressing any obstacles or issues staff are experiencing
  • Assist as necessary in department tasks to ensure a positive member experience
  • Facilitate solutions to problems
  • Coach operational, mission and core value standards
  • Account for department staffing 
  • Address staffing needs and department readiness with the use of, email, phone, etc
  • Ensure staff breaks and cover as necessary

Professional and Technical Knowledge
  • Ongoing Club Fit Training and MOD Training
  • Professional Certification
  • First Aid

  • Working knowledge of Microsoft Outlook, Word and Excel
  • Working knowledge of Jonas front desk processes and workflows
  • Familiar with telephone systems and emergency outage procedures
  • Perform other duties as assigned

  • Sundays 3 pm– 9 pm
  • Tuesday, Wednesday and Thursday 8-11 pm

Other details

  • Pay Type Hourly
  • Job Start Date Monday, September 9, 2019
  • Jefferson Valley, 600 Bank Rd, Jefferson Valley, New York, United States of America