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  • CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, PA, USA
    Req #2986
    Thursday, April 9, 2020
    Position Summary: Oversees and performs responsibilities in support of the Fraud Investigation & Recovery management team. Responsible for driving customer satisfaction by providing leadership, guidance and management to customers on their issues. Assists in management coverage needs and day-to-day phone support as needed. Essential Functions: Work with department management to review current processes, identify inadequate processes, implement new processes, and identify reporting needs Provi ... More
  • CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA
    Req #2987
    Friday, April 3, 2020
    Position Summary & Essential Job Functions  This position is responsible for the oversight, testing, and execution of the functions and control processes within the assigned CardWorks Servicing operational servicing areas. Tests and maintains procedural and regulatory compliance as the first line of defense. Works with the operational areas to evaluate processes to establish and execute controls and to assist the operational areas in validating the maintenance of procedural and regulatory compli ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA
    Req #2954
    Friday, March 13, 2020
    As a Fraud Investigation and Recovery Associate, you will investigate fraud or abuse related to account holder information for our clients. Essential Functions: Completes the necessary steps to initiate, properly conduct credit card claim investigations and respond to all claim related inquiries within regulatory or required timeframes. Responsible for performing reasonable credit card investigations and filing applicable chargebacks to help mitigate fraud losses f ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA; CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, FL, USA
    Req #2563
    Wednesday, March 4, 2020
    Position Summary:   The Billing error manager is a key part of our management team and is responsible for the effective and successful management of the Chargeback and Representment Team Leaders. This position is responsible for overall productivity of the Billing Error and Representment teams. Responsibilities may include interviewing, selection and hiring, coaching new and existing employees, planning, assigning and directing work, employee performance appraisals, addressing em ... More
  • CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA
    Req #2943
    Tuesday, March 3, 2020
    CardWorks is a family oriented company that strives for excellence. If you are seeking a company that engages you and allows you to use your skills and ideas to work toward individual and business goals, then CardWorks is the place for you! For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E.L.F), have helped shape our world class organization into an Employer of Choice. We value our employees and provide generous ... More
  • CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, FL, USA; CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, NY, USA; CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, PA, USA
    Req #2828
    Monday, February 24, 2020
    Position Summary:   This position will be a primary point of contact for executive and customer written complaints, responsible for investigating and resolving matters related to the overall business operations and practices. This position will review, assess and resolve issues in a timely and professional manner. Respond to executive complaints in writing, generally from the Better Business Bureau, State Attorney General, Department of Justice, attorneys. Respond to customer written c ... More