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CSR I (0733)

Lexington, KY, USA Req #1136
Monday, July 13, 2020

CSR I (0733)

Job Description:

Responsible for performing functions associated with the hotel and client invoicing process.

Principal Responsibilities Include:

· Accurate and timely completion of tasks associated with:

o Hotel invoicing

o Credit card reconciliations

o Client invoicing

· Accurate and timely resolution of hotel/client issues and exceptions.

· Maintain necessary electronic files and records.

· Review and research hotel statements timely for accuracy and reconciliation.

· Make and/or handle phone calls regarding billing issues.

· Meet established metrics for hotel and client invoicing quality and timeliness.

· Maintain an intimate knowledge of key accounts, account preferences and activity flows.

· Work effectively with hotels, clients and other CLC employees to ensure timely and accurate completion of invoicing.

· Identify risks related to the hotel and client invoicing process.

· Other duties as assigned

Required Qualifications

· Previous experience in the hospitality, billing/finance or retail industries preferred

· Demonstrated ability to effectively communicate

· Demonstrated ability to identify/research issues

· Demonstrated ability with Microsoft Office applications

Preferred Qualifications

· College degree preferred

Other details

  • Job Family Service
  • Pay Type Hourly
  • Employment Indicator Employee
  • Lexington, KY, USA