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Maintenance Manager

9300 W Jefferson Ave, Detroit, MI 48209, USA Req #87
Tuesday, July 7, 2020

One Water, One Team

When you work at Great Lakes Water Authority, you help make a difference in the environment and in your local community.


“One water, one team” is more than just a phrase, it’s a way of doing business. Here, you don’t work for GLWA, you work with GLWA. We are racing toward a shared goal to become the region’s most-trusted, high-quality water and wastewater resource.

Our wastewater treatment plant, the largest single-site treatment facility in North America, is used as a benchmark for other plants across the Midwest. We are looking for a Manager to join our Wastewater Maintenance Team to lead and direct the planning, organizing, and executing various projects and tasks to improve the facilities equipment reliability. This position will be
principally responsible for leading complex process equipment repairs, developing asset management skillsets in team members, consulting team members on effective maintenance practices while assisting in building tools to and other special projects.


Responsibilities (not all-inclusive)


  • You will assist with the maintenance activities of the various process teams at the WRRF, ensuring all efforts are closely coordinated with operations and engineering in order to ensure compliance with GLWA’s National Pollution Discharge Elimination System permit and provide maximum benefit to the 77 communities utilizing this facility.


  • You will lead and motivate a diverse workforce and ensure the effective management of all assigned staff. This includes the management of daily activities


  • You will assist to develop, recommend, and administer the annual maintenance budgets for the
    business unit to control, maintain and approve expenditures.


  • You will prioritize maintenance and repairs of process equipment to meet operational


  • You will ensure compliance with all corporate and legislative requirements to meet environmental, regulatory, operational, health and safety standards, and ensure effectiveness and coordination with engineering and operations at the


  • You will participate in identifying, planning, implementing, and evaluating GLWA organizational
     goals, and strategic business planning


  • You will establish and maintain relationships with internal/external clients, vendors and all
    other partners. Analyze variances and initiate corrective actions needed to ensure timely completion of assigned projects.


  • Develop and maintain processes and procedures consistent with standard methodologies, federal, state, and local laws. Identify and implement process improvements, staff training needs, and new technology.


  • Achieve operational efficiencies by forecasting requirements, contributing information and presenting recommendations.


  • Stay current with industry trends by participating in educational opportunities and
    professional/community organizations.


  • Follow security and safety policies and procedures in carrying out work duties.

Required Education and Experience


  • Bachelor’s degree in a related field


  • Five years of recent related management experience gained through dynamically more responsible positions within the utility industry


  • Water / Wastewater Operations & Maintenance experience


Required Knowledge, Skills and Abilities



  • Principles and practices of wastewater operations and/or functions performed by treatment process units, including typical process equipment at large facilities


  • Government legislation related to utility operations, technology, and financial controls


  • Computerized Maintenance Management Systems and Asset Management principles


  • General understanding of preventative and reliability-based maintenance activities


  • Strong knowledge of engineering concepts, including electrical, instrumentation, hydraulic and
    mechanical systems


  • Promote teamwork, champion initiatives, and establish and operate in an environment which provides the capacity for excellence in the water / wastewater industry


  • Ability to motivate, train, lead, and develop staff for improved performance and efficiency, able to recognize staff strengths and weaknesses when constructing teams to tackle projects so the team is set up for success


  • Make effective decisions and utilize various competencies that include highly developed human
    relations skills


  • Effective verbal and written communication with outside vendors, regulatory agencies,
    customers, and all levels of the organization


  • The ability to control and monitor inventory of essential spare parts in concert with GLWA’s
     Logistics and Materials department


  • Able to network and develop resources and contacts in carrying out the duties of the position


  • Ability to lead teams composed of various trades, including hiring and handling labor and
    employee relation issues


  • Responsible for mentoring staff on problem solving, decision-making skills, and project management skills


  • Foster an environment where creativity is encouraged and recognized in the development of new solutions which push the boundaries of the status quo, where everyone feels a part of the team and are all willing to roll up their sleeves to help push these boundaries and make projects successful


  • Communicate frequently with team members and other units across the Organization about process, equipment, or potential problems, and sharing of knowledge for the benefit of team members or other business units


  • Lead team activities or to work as a team member


  • Lead the organization to meet established or yet to be resolved Key Performance Indicators


  • Exercise superior computer, analytical, and problem-solving skills


  • Prepare, present, and track financial budgets and expenditures


  • Plan and build reliability and efficiencies in the facility, processes, systems, and/or the
    organization to ensure uninterrupted services


  • Effectively utilize appropriate security and safety equipment and procedures


Other Requirements


  • A valid Michigan Driver’s License and the ability to drive a motor vehicle on all terrain


  • A current State of Michigan Wastewater Treatment Operator Class B Certification (Class A Certification is preferred)


Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


This position may require sitting and standing for prolonged periods of time, light to moderate lifting, reaching, pulling, and carrying. Manual dexterity and audiovisual/linguistic acuity is required.


Environmental Working Requirements:


Work is performed in an office environment with exposure to computer screens. Work is also performed throughout all process areas of the WRRF, including confined spaces, roofs, underground structures, and elevated platforms as required.

We are all strategic partners on the path to becoming a Utility of the Future, and GLWA prioritizes the selection of highly talented, well-qualified individuals to help us get there.

We are dedicated to expertly delivering the nation’s best water and wastewater services to southeast Michigan. We offer competitive pay and the starting wage or salary, if hired, is variable. Factors such as your proven hard and soft skills, your level of education, history in the sector or industry, and meaningful work experience will all be evaluated.

We also offer an opportunity for advancement, on the job training, ongoing professional development, tuition assistance and a career in a sector that safeguards public health, supports and strengthen communities, and protects the environment.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Other details

  • Job Family Manager
  • Job Function Staff Functions
  • Pay Type Salary
  • 9300 W Jefferson Ave, Detroit, MI 48209, USA