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  • Jefferson City, MO, USA
    Req #81
    Wednesday, September 16, 2020
    SUMMARY This position is responsible for providing customer service in the Bank’s Call Center.  This position will respond to phone calls received to the Call Center: provide customers with product and service information, transfer customer calls to appropriate staff when necessary, identify, research, and resolve customer issues using the computer system, follow up on customer inquiries not immediately resolved, and complete call logs and reports.  Duties also include making decisions.  ... More
  • Columbia, MO, USA
    Req #80
    Tuesday, September 15, 2020
    SUMMARY This position is responsible for providing customer service in the Bank’s Branches.  This position is responsible for helping customers benefit from the Bank’s products and services while being accountable for customer centric and needs based sales while utilizing the sales and referral models.  This position will prepare, input, and modify information via the computer system.  Work is performed within the framework of standard operating policies and procedures, however, independ ... More
  • Lee's Summit, MO, USA
    Req #64
    Friday, September 11, 2020
    SUMMARY This position will process a variety of work assignments associated with the Bank’s electronic banking products and services.  This position is responsible for marketing electronic banking products in the areas of corporate cash management and electronic commerce.  Work is performed within the framework of standard operating policies and procedures, however, independent judgment and discretion is required in performing assigned tasks.  Deviations from normal procedures and/or que ... More
  • Jefferson City, MO, USA
    Req #79
    Wednesday, September 9, 2020
    SUMMARY This position is responsible for performing general loan servicing functions.  Deviations from normal procedures and/or questions are referred to the supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Update loan collateral tracking information; respond to authorized requests for loan information; communicate with loan staff in all regions.   Disburse and upload new loans and renewals; prepare and scan l ... More
  • Jefferson City, MO, USA
    Req #78
    Wednesday, September 9, 2020
    SUMMARY This position is responsible for contacting customers about past due in-house residential loan and secondary market mortgage loan payments.  Accuracy, attention to detail, and the ability to prioritize work are critical aspects of this job.  Work is performed within the framework of standard operating policies and procedures.  Deviations from normal procedures and/or questions are referred to the supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other ... More
  • Jefferson City, MO, USA
    Req #77
    Wednesday, September 9, 2020
    SUMMARY This position is responsible for ensuring proper documentation in loan files.  Documentation includes regulatory and procedural checks. Accuracy and attention to detail are critical aspects of this job.  Work is performed within the framework of standard operating policies and procedures.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Track all aspects of flood insurance and flood determinations for the bank.  Send letters and force insurance as necessary ... More