Manager, Capacity Solutions
This position manages the day to day activity of the Capacity Solutions team within Landstar’s Operations division. Capacity Solutions’ purpose is to ensure Landstar maintains an industry leading capacity sourcing program. This team is responsible for providing support to Landstar independent agents & capacity network through connectivity assistance, promoting the integrity of available loads & trucks and facilitating a robust carrier management program. A successful candidate will be forward thinking, demonstrate a natural curiosity & be able to quickly adjust to changing demands while getting the work done.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Facilitate management of external load boards; to include B2B integrations between Landstar and external vendors
Maintain integrity of Landstar load offerings to ensure quality data is presented and communicated to end users
Manage staff notifications of owner operator random drug and alcohol testing for the department, to remain compliant with federal regulations
Approve revenue adjustments for agents and/or owner operators, up to $3,000
Support capacity sourcing needs for specific accounts, agents or projects, as requested
Assist truckload operations in emergency relief, charities, and other non-standard business
Support peak business by planning staffing needs and facilitating communication; requires ability to accommodate extended “on call” hours
Function as liaison between IT and operational staff on all key projects
Monitor, complete, and make regular recommendations on departmental goals and KPIs
Propose process improvement changes to senior management
Provide data driven analysis & reporting to senior management, on weekly & monthly basis
Provide backup and support to other departments as required
Represent the company at industry events and promote networking relationships, as needed
Other duties as required or requested
Basic knowledge of software development lifecycle principles (tech savvy)
Proven administrative and management skills.
Strong analytical and problem solving skills.
Excellent written and oral communication skills.
Proven interpersonal skills.
Working knowledge of Word, Excel, Outlook, PowerPoint, Visio, iSeries (AS400) and Internet
Basic geographical knowledge
Knowledge of legal load and equipment capacities, including trailer equipment types
Ability to work in a fast-paced environment
Ability to multi-task
Ability to be on-call 24/7 in case of emergency
Bi-lingual helpful, but not required
Manages subordinate Supervisor who supervises 10-15 Capacity Solutions Coordinators. Is responsible for the overall direction, coordination, and evaluation of this team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
High school diploma or GED, required; some college preferred; or two to four years related experience and/or training; or equivalent combination of education and experience.
Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to email@example.com.
Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.
- Pay Type Salary
- Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America