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Manager, Capacity Solutions

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #1334
Tuesday, July 21, 2020


This position manages the day to day activity of the Capacity Solutions team within Landstar’s Operations division. Capacity Solutions’ purpose is to ensure Landstar maintains an industry leading capacity sourcing program. This team is responsible for providing support to Landstar independent agents & capacity network through connectivity assistance, promoting the integrity of available loads & trucks and facilitating a robust carrier management program. A successful candidate will be forward thinking, demonstrate a natural curiosity & be able to quickly adjust to changing demands while getting the work done.


  • Facilitate management of external load boards; to include B2B integrations between Landstar and external vendors

  • Maintain integrity of Landstar load offerings to ensure quality data is presented and communicated to end users

  • Manage staff notifications of owner operator random drug and alcohol testing for the department, to remain compliant with federal regulations

  • Approve revenue adjustments for agents and/or owner operators, up to $3,000

  • Support capacity sourcing needs for specific accounts, agents or projects, as requested

  • Assist truckload operations in emergency relief, charities, and other non-standard business

  • Support peak business by planning staffing needs and facilitating communication; requires ability to accommodate extended “on call” hours

  • Function as liaison between IT and operational staff on all key projects

  • Monitor, complete, and make regular recommendations on departmental goals and KPIs

  • Propose process improvement changes to senior management

  • Provide data driven analysis & reporting to senior management, on weekly & monthly basis

  • Provide backup and support to other departments as required

  • Represent the company at industry events and promote networking relationships, as needed 

Other duties as required or requested 


Basic knowledge of software development lifecycle principles (tech savvy)

Proven administrative and management skills.

Strong analytical and problem solving skills.

Excellent written and oral communication skills.

Proven interpersonal skills.

Working knowledge of Word, Excel, Outlook, PowerPoint, Visio, iSeries (AS400) and Internet
Basic geographical knowledge

Knowledge of legal load and equipment capacities, including trailer equipment types

Ability to work in a fast-paced environment

Ability to multi-task

Ability to be on-call 24/7 in case of emergency

Bi-lingual helpful, but not required 


Manages subordinate Supervisor who supervises 10-15 Capacity Solutions Coordinators. Is responsible for the overall direction, coordination, and evaluation of this team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 


High school diploma or GED, required; some college preferred; or two to four years related experience and/or training; or equivalent combination of education and experience.

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to


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Other details

  • Pay Type Salary
  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America