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Parts Advisor | Beaverton Kia

12520 SW Canyon Rd, Beaverton, OR 97005, USA Req #13
Monday, July 20, 2020
Lanphere Enterprises is one of the premier retailers of automobiles and motorcycles, and their related services and accessories, in the Pacific Northwest.  We are Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Newberg Dodge/Chrysler/Jeep/Ram, Canyon Road Auto Body and Beaverton Auto Spa.

Beaverton Kia, an upscale automobile dealership, has an immediate need for an energetic, positive, motivated, and customer-service-oriented Parts Advisor.

WHAT YOU'LL NEED

At least one year of automotive parts experience required with either Kia or Hyundai, and/or CDK knowledge (those without will not be considered)
At least one year of direct, customer-facing customer service experience with related computer skills 
Excellent communication skills with a customer focus and friendly, helpful attitude
Flexible schedule to cover dealership hours, including weekend Saturdays
Exemplary punctuality and attendance 
Successful completion of pre-employment background and drug screening
Valid driver's license with clean driving record

WHAT YOU'LL DO

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line
Answer phone calls, provide price quotes and other information
Provide a high level of service to internal and external customers
Pull and fill orders from stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside sources and submit emergency orders, if necessary
Notify the service advisors and the customer when special ordered parts have been received
Follow up on back-ordered parts
Verify will-call and back-order files 
Replenish assigned inventory daily
Make sure all internal requests for parts are billed on service repair orders
Receive payment from retail customers or obtain credit authorization
Be trained on wholesale
Ensure that all charge sales are signed by the customer
Issue credit for parts returned; ensure that the original invoice, or its number, is available to verify purchase and pricing
Issue and track requested shop tools to technicians
Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts
Set up orders for daily shipment, delivery, or pick-up
Keep front and rear counter areas clean and uncluttered
Other tasks as requested/required

This job posting in no way states or implies that these are the only duties to be performed in this role.

WE OFFER a fast, fun, and comfortable work environment along with competitive pay.  Benefits include:

Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings
Voluntary buy-up (employee paid) insurance plans (income replacement, critical illness, accident, life/AD&D)
Weekly paychecks (Direct Deposit or PayCard)
Paid time off; paid holidays 
Employee purchase plan
Employee assistance program
Company-paid life insurance
Flexible spending plan or health savings account; dependent care spending plan
401(k) w/employer match
Plus more

Beaverton Kia - a better way.™  Feel proud about the organization you work for and get great benefits too!  55+ years and still going strong!  Apply today.

Lanphere Enterprises, Inc. is proud to be an equal opportunity employer and we value diversity. All employment decisions are made on the basis of qualifications, merit and business need.

Other details

  • Pay Type Hourly
  • 12520 SW Canyon Rd, Beaverton, OR 97005, USA