Banner Image
Apply Now

Branch Manager

Chattanooga, TN, USA Req #864
Thursday, May 7, 2020

LSO Final Mile is seeking a Branch Manager in our Chattanooga, TN station. This position requires strong organizational skills and the ability to plan and control a high volume inbound and outbound priority package operation in a manner that provides maximum service to our customers while maintaining a safe, productive, and cost-effective operation.

 

Principal Duties and Responsibilities: (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

  • Manages all branches under their authority within parameters set forth by budgeted guidelines for both Sales and Operating Costs.

  • Manages the branches within parameters set forth by the Regional Director.

  • Ensures company policy is upheld and adhered to in all aspects of the branch.

  • Ensures all Owner Operators are operating under applicable company, federal and state rules, regulations and operating procedures. Communicates effectively with Corporate Director of Compliance.

  • Resolves customer complaints, operational problems and customer service/clerical concerns in a professional and expeditious manner.

  • Facilitates Branch Standards Reporting requirements.

  • Maintains positive working relationship with all customers. Is responsible for productive communication with “key” accounts.

  • Reports security problems and emergency situations to proper officials.

  • Maintains a positive and safe working environment within the branch.

  • Takes a pro-active approach in communication to customers and company officials.

  • Ensures training of personnel in all aspects of job performance while promoting an environment that promotes continued education and improvement for all employees.

  • Communicates with other Branch Managers and Regional Directors in designing and implementing improvements and programs system wide.

  • Day to day business is to be performed in a moral, ethical and legal manner.

 

Knowledge, Skills and Abilities Required:

Education Required: College degree or equivalent industry experience

Experience Required: 5 years’ management experience

 

FULL-TIME BENEFITS INCLUDE:

  • Medical, Dental, Vision

  • Short Term disability

  • Flexible Spending Accounts

  • Vacation and Holiday pay

  • 401(k)

  • And more!!!

 

Criminal background check and pre-employment drug screen will be conducted. EOE and drug-free employer. EOE and drug-free employer.

Other details

  • Pay Type Salary
  • Chattanooga, TN, USA