17-Customer Service Representative
Join our team! We’re a bunch of fun, hard-working folks who live to offer excellent service to our customers and support each other. Even with 28 years in the business, we still operate like a start-up... entrepreneurial spirit, open door policy, no bureaucracy, fast decision-making… Come meet us and see how we can advance your career. LSO is the largest regional parcel carrier in the Southwest.
LSO is looking to expand our Customer Care team and seek energetic, professional men & women with outstanding communication skills for Customer Service positions in North Austin.
Must be available for any shift between the hours of 7:30 AM - 7:30 PM.
Compensation- $14.00 per hour
WE LOOK FOR:
- Experience in Customer Service industries
- Excellent communication and empathy skills
- Proficiency in Microsoft Office
- Ability to multi-task
- Ability to type 35-40 words per minute
- Must be 18 years of age or older
- Answering in-bound customer calls
- Assisting customers with tracking packages and scheduling pickups
- Providing accurate shipping estimates
- Troubleshooting shipping issues
- Utilizing empathy and ownership in caring for our customers' needs
- Researching billing questions
FULL-TIME BENEFITS INCLUDE:
- Medical, Dental, Vision
- Short Term disability
- Flexible Spending Accounts
- Vacation and Holiday pay
- And more!!!
- Pay Type Hourly
- Austin, TX, USA