Wellness Instructor

Imagine being part of one of the most respected human services organizations in the world—a place where your work positively influences the lives of others, a place where you thrive in a values-based environment, a place where you are building a better future for yourself and your community.

General Function:

Under the supervision of the Health & Well-Being Director or designated supervisor, and in harmony with the mission and purpose of the established policies and goals of the Peninsula Metropolitan YMCA, the Wellness Instructor will maintain equipment and surrounding areas, and engage and coach members.  The Wellness Instructor will maintain a safe and effective environment and deliver extraordinary service to our members and guests.
 

Qualifications:

1. Minimum of 18 years of age.
2. Must have a minimum of 6 months experience in the wellness field.
3. Must obtain YMCA Healthy Lifestyle Principles and Foundations of Strength and Conditioning within first 6 months of employment. 
4. Certification in CPR/First Aid/AED/O2 required within 60 days of hire.
5. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
6.   Satisfactory completion of a criminal background check and Child Protective Services check.
 

Essential Functions: 

1. Support the mission, vision and goals of the YMCA.
2. Promote a professional work environment through character development by modeling the values of caring, honesty, respect and responsibility.
3. Lead in a manner that advances our cause to strengthen the foundations of community through programs that focus on youth development, healthy living and social responsibility.
4. Engage YMCA members through coaching on wellness activities.  
5. Provide member training, orientations, and evaluations as scheduled.
6. Provide and document daily, weekly and monthly equipment checks.
7. Perform daily cleaning in the wellness area and follow documentation procedures.
8. Input maintenance requests in association maintenance software.
9. Follows mandated abuse reporting requirements.
10. Attend staff meetings and trainings as scheduled.
11. Wear staff uniform and name tag, or professional attire when appropriate.
12. Follows mandated abuse reporting requirements.
13. Promote and participate in YMCA fundraising efforts to include Annual Support and United Way Campaigns.
14. Act as a leader in emergency situations. Report any accidents or incidents according to Emergency Communication Action Plan.
15. Ensure all members, guests, and program participants are in a safe environment and actively follow branch Emergency Operations Plan (EOP).
16. Follow department Platinum standards.
17. Carry out other related duties as deemed necessary by the Health and Well-Being Department and branch operations to ensure an excellent member experience.
 

YMCA Competencies (Leader):

• Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
• Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
• Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
• Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
 

Skills and Ability Requirements:

1. Ability to respond effectively to inquiries or complaints.
2. Ability to conduct classes and activities relating to fitness.
3. Must be able to meet the physical aspects of the position; including walking, standing, lifting, bending, and reaching for extended periods.
4. Adequate ability to hear noises and distinguish distress signals.
5. Ability to communicate verbally, including projecting voice across distance in normal and loud situations.
6. Ability to respond to emergency situations.
 

Effect on End Results:

1. The membership growth and retention plan for the branch is achieved.
2. A high degree of member satisfaction is achieved as measured by Net Promoters.
3. A positive image of the YMCA is portrayed to members, staff, volunteers and the community.
4. A pleasant and comfortable working environment is maintained for all staff.
5. Relationships are strengthened through intentional interactions.
6. The facility will be safe, clean and an enjoyable place as measured by Q Checks and Risk Management Audits.
7. Superior quality standards are met as evidenced by department Platinum Score Results.

This job description is not intended to be all-inclusive. It is understood that the employee will also perform other reasonably related business duties if requested by the supervisor. Job descriptions are reviewed periodically and may be revised if deemed necessary. This job description is not a written or implied contract.

Excellent benefits, including 12% retirement upon meeting the requirements of the National YMCA Retirement Fund.  Includes YMCA Adult Membership.