Philadelphia, PA, USA
Tuesday, July 28, 2020
THE MISSION OF PROJECT HOME
The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.
Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.
Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.
Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.
THE VALUES OF PROJECT HOME
The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.
We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.
We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.
We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.
We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.
Job Summary: The Property Manager provides leadership, innovation, and vision in the management of residential facilities (multi-site supportive and affordable housing) within an assigned neighborhood. This includes supervision of staff, financial management, and property management. In conjunction with the Residential Program Managers, the Property Manager will ensure that the properties within their portfolio are properly maintained, fully occupied with high levels of rent collection while providing the residents and staff with a clean and safe environment in which to live and work. The Property Manager will directly oversee maintenance technicians, receptionists, assistant property managers, and internal and contracted custodial staff as applicable.
Essential Duties and Responsibilities
- Blended Management
- Responsible for the day-to-day operations of the Property.
- Directly supervise property management staff, including: assistant manager, maintenance technicians, receptionists, and custodians.
- Manage subcontracted custodians.
- At sites where Residents are responsible for cleaning, work with Residential PM and Residents to ensure Project HOME cleaning standards are maintained.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Maintain knowledge of governing HUD requirements, regulations, forms, and procedures for effective facility management. Complies with Fair Housing Laws according to building type. Ensures buildings are managed in accordance with all regulatory requirements.
- Attend weekly meeting with Program Manager to discuss resident and building issues.
- Schedule and complete move-out inspections and related paperwork to determine any charges that need to be assessed to the vacating resident and process move-out paperwork.
- Manage operating goals and objectives as related to the duties and responsibilities of this role.
- Housing Compliance
- Manage resident selection procedures to ensure adherence to Affirmative Fair Housing Marketing Plan and Resident Selection Criteria, as well as all targeting occupancy requirements.
- Management of entire leasing and annual/interim recertification process
- Assist residents as needed with obtaining third party verifications
- Review pertinent documentation related to funding regulations and ensures documentation and reporting are submitted to Compliance Specialist during audits
- Ensure that the property lease files are properly maintained and kept up to date in accordance with PH policy.
- Manage eviction process.
- Financial Management
- Demonstrate ability to understand financial goals, operate asset in accordance with PH Policies & Procedures Manual.
- Ensure that A/P purchase orders and invoices and credit card/petty cash reconciliations are submitted timely and accurately.
- Ensure that all late fees are posted properly and all tenant charges are collected and deposited in a timely manner.
- Review monthly budget-to-actual reports and provide explanations of variance.
- Participate in annual budget review.
- Facilities Management
- Ensure property is well maintained and preventive maintenance plan is completed.
- Review open work orders and provide direction to maintenance staff.
- Ensure supply inventory is properly maintained at the site, including but not limited to monthly coordination with Maintenance to order supplies as needed to complete make readies and routine work orders.
- Schedule all turnover functions, and check completed work orders to make sure the work is completed in a satisfactory manner. Follow-up with vendors as needed.
- Complete daily/weekly property inspections to identify building issues.
- Coordinate contract and bid process when required.
High School Diploma or GED and 7 years’ experience in affordable housing property management; or an Associate’s Degree and 5 years’ experience; or Bachelor’s Degree and 3 years’ experience.
- A minimum of 3 years of supervisory experience
- Prior experience managing budgets
- Experience with property management software
- Strong skills in MS Office suite, e.g. Word, Excel
- Excellent verbal and written communication skills
- The ability to successfully manage multiple properties simultaneously
- Ability to build relationships internally and externally
- Valid driver’s license and own vehicle
- LIHTC or Advanced Housing Certification
- Prior work experience with HUD and/or PHFA properties & regulations
- 3 years Yardi experience
Project HOME is an Equal Opportunity Employer
The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization. Join us! Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.