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Property Mgmt -Kates Place Receptionist

Philadelphia, PA, USA Req #375
Tuesday, July 28, 2020

THE MISSION OF PROJECT HOME

The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization. 

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies. 

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.

 

THE VALUES OF PROJECT HOME

The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person. 

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care. 

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty. 

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community. 

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.

Job Summary: Two Shifts Available - Saturday and Sunday 7am-3pm and 3pm-11pm

Essential Duties and Responsibilities

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining resident and property directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook;( Resident and Property Log).
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Creating Incident Reports.
  • Completing rounds twice per shift.
  • Assisting residents with issues or concerns, verifying the issues are concerns when possible and documenting the information.
  • Granting access to the building and Escorting emergency response teams, EMT Workers, the police department or any other rescue workers to the residents Apartment if necessary.
  • Alerting on-call staff of situations at the property when necessary.

 

Minimum Qualifications

  •         Telephone Skills
  •         Verbal Communication
  •         Microsoft Office Skills
  •         Listening
  •         Professionalism
  •         Customer Focus
  •         Organization Informing Others 
  •      Handles Pressure
  •      Phone Skills

Preferred qualifications

 

Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks.

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.

The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA