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Receptionist - FHOP

Philadelphia, PA, USA Req #374
Tuesday, July 28, 2020

 

THE MISSION OF PROJECT HOME

The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.
 
Project HOME is committed to nurturing a spirit of community among

persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.

 

THE VALUES OF PROJECT HOME

The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable

housing and access to quality education, employment, and health care.
We believe in the transformational power of building relationships

and community as the ultimate answer to the degradation of homelessness and poverty.

 
We believe that working to end homelessness and poverty enhances

the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our

mission must be managed honorably and professionally.

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Part Time receptionist: We are currently looking for a part time Receptionist for our Francis House Of Peace located on 810 Arch Street in Philadelphia, PA. The part time receptionist will primarily be responsible for providing receptionist duties at the front desk..
 

Hours;

DESCRIPTION OF DUTIES

  • Be present at the front desk office at all times
  • Allow access to residents, staff and identified delivery people only.
  • Greet all residents, staff and guests cordially.
  • Check all exterior doors to make sure they are locked and secure
  • Make hourly rounds of the inside and outside of the building
  • Make sure that visitors/guests do not enter the building without being escorted by the resident. All guests must sign a visitor’s log and show identification.
  • In emergency situations, follow the specified procedures in the Emergency Manual and notify the appropriate persons
  • Answer incoming calls, take accurate messages, and relay or transfer calls to staff voice mail.
  • Be attentive to the movement of residents and guests coming in and out of the building
  • Submit a detailed incident report for any disruptive, violent or destructive behavior.
  • Legibly write a brief summary of your shift in the staff log book
  • Assist tenants in filling out work orders forms for any maintenance issue.
  • Complete other tasks as needed, such as, typing, filing, copying, mailing, etc.,
  • Help tenant to enter into the unit if the individual forgets the door key.
  • MINIMUM QUALIFICATIONS:

High School/GE

Friendly, courteous manner.  Good communication skills.  Demonstrate patience on the phone and in person with callers, visitors and residents
 

Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks. 

 

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA