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Senior Claims Recovery Officer

Richmond, VA, USA Req #160
Friday, February 21, 2020

We’re looking for amazing people! Come join VHDA as a Sr. Claims Recovery Officer. This important role will support the Foreclosure and Loss Mitigation Departments with filing claims on foreclosure, deed-in-lieu of foreclosure and short sales loans in compliance with the Insurer/Guarantor/VHDA requirements. 

Responsibilities will include:

  • Managing all aspects of claims for FHA, VA, FNMA, FHLMC, RD and PMI;

  • Processing claim funds received through Black Knight MSP;

  • Analyzing completed loans and report out final loan losses to management;

  • Responding to investor/insurer non-compliance issues timely to resolve and prevent monetary losses;

  • Preparing well documented claim files for internal and external audits.

Qualified candidates must possess:

  • Associate’s degree or equivalent work experience in the Mortgage Default Servicing environment;

  • Several years’ experience and extensive knowledge of FHA, VA GSE and Rural Housing Default Servicing guidelines; 

  • Experience using the Black Knight MSP mortgage servicing system, FHA Connection, Valeri, FNMA, FHLMC, RD and PMI web portals;

  • Excellent attention to detail;

  • Strong analytical skills.

VHDA is one of the nation’s premier housing finance organizations. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships.

We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a cafeteria, fitness center, and free parking. Educational opportunities to help your advancement are available through classroom and online programs.

Applications and resumes are accepted online only at:

This position will expire at midnight on May 4, 2020.

Hiring Range: $51,849 – $67,403

Background and credit checks will be performed as a condition of employment.

- EOE -

Other details

  • Pay Type Salary
  • Min Hiring Rate $51,849.00
  • Max Hiring Rate $67,403.00
  • Richmond, VA, USA