Program Director III (RFR137)
Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.
VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth.
VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work.
Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.
The Program Director manages the delivery of services to residents within the policies and guidelines of Volunteers of America.
Bachelor’s degree and five years relevant experience, with three years supervisory experience. The position also requires a demonstrated ability to manage social service programs serving diverse client populations with substantial budget responsibility. In addition, it requires a reasonable combination of skills in the following areas: the design, operational oversight and evaluation of program services, personnel management, budget development and control, property management, public relations and governmental relations.
This position does have supervisory responsibilities.
The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable.
1. Develop and market program services.
2. Manage program services for quality and consistency.
3. Manage program personnel.
4. Manage fiscal operations.
5. Manage program facilities.
6. Manage community and governmental relations.
7. Perform other related duties as requested.
Expected Results of Principal Responsibilities:
1. New programs are developed in areas consistent with the organization's goals, objectives and development capabilities.
2. Program clients are provided with high quality, cost-effective services.
3. Qualified personnel are recruited, trained and retained.
4. Programs operate within approved budgets.
5. Program facilities are maintained at the highest standards.
6. Positive relations are maintained with communities where programs are located, with local governments and with funding and licensing agencies.
7. All other related tasks are completed on time and accurately.
While performing the duties of the job, the employee will be in an office and housing shelter environment performing administrative work. Activities occur inside and outside.
While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers, clients and/or vendors. This position requires sitting, standing and walking. The employee must occasionally lift and/or move items up to 20 pounds.
This is a full-time position.
- Pay Type Salary
- Job Start Date Monday, December 9, 2019
- New York, NY, USA