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  • Headquarters Office, 625 State Street, Schenectady, NY, USA
    Req #464
    Tuesday, February 18, 2020
    The M&C team has a fast-paced, highly-collaborative, results-oriented environment, while contributing to the corporate growth goals.  This is a new position that affords the candidate an opportunity to contribute to the team in a broader cross-functional capacity.   In this position, you will be engaging with M&C teams that are driving both acquisition and member retention.  You will support the internal client facing teams offering technical and data insights to influence bot ... More
  • Rochester Office, 220 Alexander Street, Rochester, NY, USA
    Req #462
    Tuesday, February 11, 2020
    Full-time, Non-ExemptThis role will be responsible for ensuring great member and provider experience by accurately and efficiently processing claims adjustments, while concentrating on putting our customers at the center of how Operations operates. Ensures accurate and timely processing of claim adjustments/service forms and ad-hoc projects/retro database items in accordance with medical and ancillary guidelines and benefits. Acts as a liaison with other department and outside vendors to resolve ... More
  • Headquarters Office, 625 State Street, Schenectady, NY, USA
    Req #283
    Monday, February 3, 2020
    Status: Non-exempt / Part timeSchedule:  Daily, Mid-day hours, 4 hours/day JOB SUMMARY:Under the direction of the Executive Assistant, IT&TS / CIO:Performs administrative duties for IT leadership team as well as provides general administrative support to the entire IT&TS department across three offices (onsite support of Rochester staff, remote support of Schenectady and Tarrytown staff as needed).  Schedule management for department leaders, scheduling and coordination of onsite and offsite mee ... More
  • Headquarters Office, 625 State Street, Schenectady, NY, USA
    Req #434
    Monday, January 6, 2020
    Full-time, Non-ExemptProvides customer service on a wide range of technical issues to internal MVP employees and external constituents in busy call center environment. Works scheduled phone support shifts comprising a significant portion of the workweek. Resets passwords and troubleshoots basic desktop PC issues. Process, routes and tracks incoming service requests. Performs basic desktop PC support mainly via telephone. Logs calls in trouble ticketing system. Provides follow-up phone calls and/ ... More
  • Tarrytown Office, 303 South Broadway, Tarrytown, NY, USA
    Req #409
    Tuesday, November 26, 2019
    Associate, Care Center Representative Medicaid    SUMMARY:Provides optimum customer service as required to maintain existing members and prevent cancellations. The Care Center Representative must take full responsibility for every call to ensurecallers concerns are met. Provides world class customer care to internal and external customers while consistently adhering to all call handling objectives, i.e. hold time, talk time, after call work, schedule adhere and quality assurance. Correctly respo ... More
  • Tarrytown Office, 303 South Broadway, Tarrytown, NY, USA
    Req #152
    Monday, July 8, 2019
    The Professional, Special Services Liaison will be the liaison with external agencies to ensure coordination with the services they are providing to MVP Medicaid members. As liaison to county Foster Care Coordinators or Voluntary Foster Care Agencies, this role will act as primarycontact person to assist with enrollment, disenrollment, and access to care for the foster care children.This professional will work with MVP Care Managers, Foster Care Coordinator, hospitals, and/or Health Home Care Ma ... More
  • Headquarters Office, 625 State Street, Schenectady, NY, USA; Rochester Office, 220 Alexander Street, Rochester, NY, USA; Tarrytown Office, 303 South Broadway, Tarrytown, NY, USA
    Req #151
    Monday, July 1, 2019
        Status: Full-time, Exempt   Summary: Leads MVP’s efforts to enhance business discipline of and collaboration between Utilization Management, Case Management, Appeals and other divisions of the Health Management Department to improve clinical outcomes across all business lines.Co-leads Medical Operations’ efforts to vision, implement and execute on an Integrated Health strategy.Leads Medical Operations efforts to implement and execute Quality initiatives in a highly matrixed environmen ... More
  • 625 State St, Schenectady, NY 12305, USA
    Req #114
    Monday, June 17, 2019
    Status: Full-time, Exempt           Summary: The role will be responsible for driving the successful activation and adoption of Dynamics365 CRM throughout the enterprise – this will be achieved by acting as the hero/ambassador/champion/coach for MVP departments and stakeholders; executing on-point and pertinent training, coaching and advocacy by ultimately immersing yourself into the end-user’s world.  With a direct focus on usage, adoption and evolvi ... More
  • 5455, 303 S Broadway # 321, Tarrytown, NY 10591, USA
    Req #94
    Wednesday, June 12, 2019
    Associate, Outreach Representative      Status: Full-time, Exempt: No Referral Bonus: Standard Talent Acquisition Representative: Rosemary Troncoso, rtroncoso@mvphealthcare.com Location: Tarrytown   Summary: The Outreach Representative conducts individual and group Field Outreach activities throughout their regions; promotes MVP throughout their regions, and conducts public presentations on MVP products. The Outreach ... More