Job Search
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JOB SUMMARY: Lifeguard’s are part of the aquatic team and assist in the daily operations of the water park. Their key job duty is to uphold the standards set forth by Jeff Ellis and Associates and Wilderness at the Smokies. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Oversee guest safety while in water par ...Read more about LifeguardMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #369Saturday, May 18, 2024JOB SUMMARY: Accommodate resort guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations and presenting statement to and collecting payments from departing guests. Provide excellent customer service to our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other du ...Read more about Guest Services AssociateMore
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*$600 Sign-On Bonus*JOB SUMMARY: Maintenance Tech will perform all maintenance for Wilderness at the Smokies. This includes, but is not limited to, the following areas: River Lodge, Stone Hill, Villas, water parks and grounds. Maintenance Tech III will be responsible for planning repairs, maintenance and ordering of materials (with the direction of the Maintenance Supervisor) for the facilities or equipment. Maintenance Tech III will perform all maintenance needs as directed by the Maintenance S ...Read more about Maintenance Tech.More
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #349Saturday, May 18, 2024SUMMARY: A Maintenance Technician is part of the Maintenance Department for Wilderness at the Smokies. The job of a Maintenance Technician is to maintain all facilities for all Wilderness at the Smokies properties in a professional matter. Wilderness at the Smokies properties include but are not limited to River Lodge, Stone Hill Lodge, Villas, Offsite Laundry, Employee Housing and Soaky Mountain Waterpark. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsi ...Read more about Part Time Maintenance Technician (3rd Shift)More
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #520Thursday, May 16, 2024
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #404Wednesday, May 15, 2024JOB SUMMARY: Supervise, direct, develop, implement and coordinate activities of all front desk activities to provide superior service to our guests. Includes supervision of front desk associates, and all related activities. Supports director in implementing programs and policies and all duties related to accounting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as mana ...Read more about Guest Services Assistant ManagerMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #420Monday, May 13, 2024SUMMARY: Ensures compliance of the company’s security and property protection programs of associates and guests by performing various duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Conducts the following activities: first response, fire prevention and firefighting, traffic control, guarding and patrolling physica ...Read more about Unarmed Security GuardMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #364Monday, May 13, 2024SUMMARY: Works both on the Ropes Course (with heights up to 32’) and at ground level to monitor guest behavior, insure safety, and assist guests with any questions, concerns, or difficulties with the attraction. Will be required to harness guests of all ages and attach them to the ropes course. Must be able to cross all obstacles of the ropes course and complete rescues as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may ...Read more about Ropes Course AttendantMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #336Monday, May 13, 2024SUMMARY: A Houseman assists Room Attendants and Inspectors by transporting clean and dirty linens as well as delivering supplies and disposal of trash. A Houseman will also take incoming calls from Guest Services and complete requests accordingly. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. ...Read more about HousemanMore
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$600 Sign-on bonus Available* SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room. The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Cl ...Read more about Room AttendantMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #522Friday, May 10, 2024SUMMARY Responsible for the daily operations & oversight of all Guest Service areas and Guest Service’s Staff including but not limited to Subordinate Managers, Guest Service Agents, Night Audit, PBX Operators, Expediter, etc. Primary responsibilities include but are not limited to the guest check in and out process, the maximization of revenues through effective cash controls, transactions reconciliation, immediate guest complaint & billing issues resolution and yield management. This positio ...Read more about Director of Guest ServicesMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #393Thursday, May 9, 2024SUMMARY: Ensure superior customer service by serving patrons food, alcoholic and non-alcoholic drinks. A Bartender is also responsible for keeping the bar area clean and stocked. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Takes beverage orders from serving staff or directly from guests. Mixes and serves alcoholic ...Read more about Surfer Oasis BartenderMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #471Thursday, May 9, 2024The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team. Please indicate what position you are interested in on the application! If your not sure, we will send your application to the ...Read more about General ApplicationMore
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1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #519Wednesday, May 8, 2024SUMMARY: Supervises all aspects of security and related services for Wilderness at the Smokies and Soaky Mountain Waterpark while maintaining the highest level of safety and guest service standards. This requires constant hands on attention to the staffing and organizing of team to ensure guest satisfaction and to minimize the potential for operational risks, including injuries and illness. Assist the security department management in promoting and maintaining the company’s security and propert ...Read more about 2nd Shift Security SupervisorMore
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1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #498Tuesday, May 7, 2024SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, s ...Read more about Camp Social PM SupervisorMore
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NOW OFFERING UP TO A $600 SIGN-ON BONUS*SUMMARY: A Line Cook coordinates with the Kitchen Supervisor and Kitchen Manager by performing food preparation tasks. Preparation tasks will include cutting meat, mixing sauces and chopping vegetables. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Adheres to Wilderness at the ...Read more about Camp Social PM CookMore
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1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #499Monday, May 6, 2024*Experience and/or Valid Driver's License may warrant a higher starting wage* SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room. The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from ti ...Read more about Villa/Cabin AttendantMore
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SUMMARY: The Mascot interacts with resort/company guests to ensure they have memorable experiences during their visit. He/she is to organize and implement engaging individual and group interactions for a varying population of guests. The Mascot will be responsible for the care of the company-issued costume including the setup and breakdown. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and respo ...Read more about Soaky Mountain MascotMore
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1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #521Monday, May 6, 2024SUMMARY: A Maintenance Quality Assurance Inspector is part of the Maintenance Department for Wilderness at the Smokies. The job of a Maintenance Quality Assurance Inspector is to inspecting and reporting the quality of repairs and cleanliness for all Wilderness at the Smokies properties in a professional matter. Wilderness at the Smokies properties include but are not limited to River Lodge, Stone Hill Lodge, Villas, Offsite Laundry, Employee Housing and Soaky Mountain Waterpark. ESSENTIAL DU ...Read more about Quality Assurance InspectorMore
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SUMMARY: Waterpark Gate Attendants are the front line of operations at the entrance to the waterpark, attending to all guest assistance, daypass check-ins, employee play waivers, and controlling access to the water park. Associates are also responsible for ensuring documentation such as waivers are provided to and completed by their guests and address any balances owed for services or goods. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive a ...Read more about Gate AttendantMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #363Friday, May 3, 2024SUMMARY: A Game Technician completes inspections and upkeep of various attractions, games, and equipment inside the Arcade. The Technician is responsible for keeping attractions and games in a working condition and may involve ordering parts, taking apart and reassembling objects, and general maintenance of both electrical and mechanical items. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties a ...Read more about Arcade Maint TechMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #334Thursday, May 2, 2024SUMMARY: Ensure superior customer service by serving patrons food, alcoholic and non-alcoholic drinks. A Bartender is also responsible for keeping the bar area clean and stocked. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Takes beverage orders from serving staff or directly from guests. Mixes and serves alcoholic ...Read more about Firefly BartenderMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #245Thursday, May 2, 2024SUMMARY: Ensure employees or guests are driven between locations in a safe, efficient and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Drive shuttle between different locations to pick up and drop off employees or guests Able to communicate with people of all levels – assist employees or guest ...Read more about Shuttle DriverMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #333Wednesday, May 1, 2024SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, ...Read more about Food & Beverage Outlet SupervisorMore
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Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #255Wednesday, May 1, 2024JOB SUMMARY: Ensures the waterpark is cleaned at all times through constant housekeeping of all areas ensuring a sanitary environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Pressure wash all waterpark floors Perform all pre-operational duties of the waterpark prior to opening Clean waterpark drains Vacuum ...Read more about Park Services AttendantMore